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Baggage Information


Everything You Need to Know About Baggage

   
  • Checked Baggage Allowance
  • Cabin Baggage
  • Excess Baggage Payment
  • Portable Electronic Devices
  • Securing Baggage/ Valuables
  • Prohibited Items
  • Delayed/Lost/Damaged Baggage
  • Security Checks
  • Baggage Tracing

  • Cabin Baggage
        For all classes, each passenger (except infants) can enjoy a free baggage allowance of one cabin bag not exceeding 56x36x23cm (22x14x9 in) in size. These dimensions include wheels, handles and side pockets. Different travel classes have different weight limits: First Class - 15kg (33 lbs), Business Class - 10kg (22 lbs), Economy Class - 7kg (15 lbs). *

    All First and Business Class travellers can also bring the following free:

    1 garment bag measuring a maximum of 20cm (8 inches) thick when folded in half, or
    1 soft bag no more than 20cm (8 inches) thick

    The above extra allowance as well as duty-free items will be counted as part of this cabin baggage allowance.

    For added safety (to you and our cabin crew) and convenience, all travellers seated in the upper deck of our B747s are required to make use of the overhead lockers and side-wall compartments to store your luggage. We apologise the upper cloakroom is no longer available for use due to new, improved safety measures.

    Marco Polo Club members can check here for more details.

        In addition to the above allowance, you may carry onboard the following items free:
    • An overcoat or shawl
    • A small handbag
    • A briefcase (no more than 4kg or 9lbs in weight)
    • A notebook or laptop computer (no more than 4kg or 9lbs in weight, including case and accessories)
    • A small camera or a pair of binoculars
    • An umbrella / walking stick / crutches
    • A "forward facing" infant car safety seat for ticketed child (aged between 6 months and 3 years) or infant bassinet or cot (that can fit on fold down shelves and can be properly secured)
    • Infant food and nappies (for consumption in flight)
    • An infant collapsible pushchair (if cabin stowage is available)
    Baby buggies and adult wheelchairs must be checked in as hold baggage.

    Please note that any items exceeding the cabin baggage regulations will be checked in, and excess baggage charges will be collected if the items are above your free checked baggage allowance.

        * If you are travelling in two classes on one journey (split class or mixed class travel), you can enjoy the greater allowance for the whole journey.

     

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