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Baggage Information


Everything You Need to Know About Baggage

   
  • Checked Baggage Allowance
  • Cabin Baggage
  • Excess Baggage Payment
  • Portable Electronic Devices
  • Securing Baggage/ Valuables
  • Prohibited Items
  • Delayed/Lost/Damaged Baggage
  • Security Checks
  • Baggage Tracing

  • Checked Baggage Allowance
        Maximum weight of ANY SINGLE PIECE of checked baggage is 23kg (50lbs), unless it's one of the following: 1) Mobility aids 2) Medical Equipment 3) Sporting equipment 4) Musical instruments 5) Camera equipment 6) Household effects 7) Pets as baggage 8) Diplomatic baggage. Overweight items will be repacked or split into lighter units during check-in. Otherwise, they will not be accepted for carriage.

    Please contact our reservations office if you're travelling with one of the above 8 items.

    Free baggage allowance if you are travelling to, from or via the USA, Canada and select South American countries.
    Checked Bags
    Total Dimensions Per Bag
    Maximum Weight Per Bag
    2
    158cm (62")
    23kg (50lbs)


    Infants not entitled to a seat are allowed one bag (piece), which must not exceed 115 cm (45in) in size (length plus height plus width) and 23kg (50lbs) in weight, plus one fully collapsible stroller/pushchair.*


    Free Baggage Allowance For All Other Sectors
       
    Economy Class
    Business Class
    First Class
    23kg (50lbs)
    32kg (70lbs)
    32kg (70lbs)


    Infants not entitled to a seat are allowed 10kg (22lbs), plus one fully collapsible stroller/pushchair. *

    * Other Terms & Conditions apply.



     

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